A broken website can have significant negative effects on a salon's business, both short-term and long-term. Contact ClientWave Creative.

Is your website broken ..?

If your website is not attracting new clients, not being found via Google Searches, looks awful on your Phone or is experiencing problems such as “This site is not secure” issues or links that don’t work any more…

We can get these fixed….

If you have lost contact or confidence in your website designer or design agency causing your salon or clinic website to be way out of date….

ClientWave Creative can help – today.

Don’t let your competitors benefit – we can fix the issues.

These are some of the proven consequences of not maintaining your salon, clinic website…..

Loss of Reputation or Reputational Damage

  • Unprofessional Image
    A broken or outdated website can make your salon appear untrustworthy or poorly managed.
  • Negative Word of Mouth
    Disappointed Clients may leave bad reviews or tell others about their bad experience.

Loss of Revenue

  • Missed Bookings
    If your site’s on-line booking system is down, potential customers may not be able to schedule appointments.
  • Reduced Online Sales
    If products (e.g., hair care items) are sold online, a broken site directly halts e-commerce revenue and those valued Clients will not return.

Poor Customer Experience

  • Frustration
    Clients may feel frustrated or lose trust in your salon if they encounter errors or can’t access important information.
  • Abandonment
    Many Clients will leave a website within seconds if it’s broken, slow, or unresponsive, often never coming back…!!

Loss in Google Search Engine Rankings (SEO)

  • Google Penalties
    If your Salon website is broken with 404 errors, missing pages, or slow load times can lead to lower rankings in Google search engines.
  • Reduced Discoverability
    Lower visibility means fewer new Clients discovering your salon / clinic.

Reduced Engagement

  • No Contact Info
    If Clients can’t easily find phone numbers, addresses, on-line booking links or hours, they may not contact or visit your salon.
  • Limited Promotion Opportunities
    A broken website undermines digital marketing campaigns, social media promotions via Instagram, and Google Ads.

Salon / Clinic Operational Overheads ( Reception )

  • Manual Booking Overload at Reception
    Your Staff may need to handle more calls or walk-ins if online booking is unavailable.
  • Customer Service Strain & Distractions
    Clients calling with questions they could usually answer via the website (e.g., services, pricing, directions) adds extra work for your team.

Why It Matters in summary;

  • Lost bookings & revenue / margin.
  • Poor Client Experience.
  • Frustration & abandonment.
  • Reputational Damage.
  • Unprofessional image & bad reviews.
  • Poor Search Engine Positioning / Loss of new Clients to competition
  • Lower search visibility and traffic
  • Increased manual workload for your staff

If your Salon / Clinics’s website is broken, fixing it quickly is essential.

Even a short downtime can have a ripple effect on bookings, client trust, and brand reputation.

Want help assessing or fixing a specific issue?

Get in touch Dot-3 Dot-3